Effective Date: January 1, 2026
This Privacy Policy explains how Duluth Insulation ("we," "us," or "our") collects, uses, and protects information when you visit our website at insulationcompanyduluth.com. By using this website, you agree to the practices described below.
We collect information you provide directly when you fill out a contact or estimate request form on our website. This may include your name, phone number, email address, physical address, and any details you choose to share about your project.
We may also automatically collect certain non-personal information when you visit our website, such as your browser type, device type, operating system, referring URL, pages visited, and the date and time of your visit. This information is collected through standard web server logs and analytics tools.
We use Google Analytics or similar third-party analytics services to understand how visitors use our site. These services may set cookies in your browser. You can opt out of Google Analytics by visiting the Google Analytics opt-out page or by adjusting your browser settings to refuse cookies.
We use the information you submit through our forms to respond to your inquiry, schedule a free estimate, and communicate with you about your project. We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may use your contact information to follow up on an open estimate or completed project. We do not send unsolicited promotional emails or text messages. If you receive a communication from us that you did not request, you can reply to ask us to stop and we will honor that request promptly.
Aggregate, anonymized analytics data (information that cannot identify you personally) may be used to improve our website and understand which pages are most useful to visitors.
Our website may use cookies - small text files stored on your device - to support analytics and remember certain preferences. You can control or disable cookies through your browser settings. Disabling cookies will not prevent you from using our website, but some features may work differently.
We use third-party services (such as Google Analytics and our contact form provider) that may set their own cookies. We do not control these third-party cookies. Please review the privacy policies of those services for more information.
Our website may include links to third-party websites or embed third-party tools such as Google Maps, a contact form service, and analytics software. These services have their own privacy policies and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party service you use.
Our contact form is powered by Tally. Information submitted through that form is subject to Tally's privacy policy in addition to this one.
We retain contact and project inquiry information for as long as it is reasonably necessary to respond to your request or fulfill our contractual obligations. We may also retain records for accounting, legal, or regulatory purposes. When information is no longer needed, we delete or anonymize it.
Analytics data collected automatically is typically retained for up to 26 months before being automatically deleted by the analytics service.
You have the right to request access to the personal information we hold about you, to request that we correct inaccurate information, and to request that we delete your information, subject to any legal obligations we have to retain it.
To make any of these requests, contact us by email at hi@insulationcompanyduluth.com. We will respond within a reasonable time frame, typically within 30 days.
Our website is not directed at children under the age of 13 and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.
We take reasonable measures to protect the personal information you share with us from unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of this website after changes are posted means you accept the updated policy.
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Duluth Insulation
315 W 3rd St
Duluth, MN 55806